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https://www.defindia.org/wp-content/uploads/2019/09/Paper_-COL-and-Start.pdf - Paper on binary language to unbind digital literacy for the illiterate focusing on India. Includes definitions & approach.
http://uis.unesco.org/sites/default/files/documents/ip51-global-framework-reference-digital-literacy-skills-2018-en.pdf - UNESCO Digital Literacy Global Framework
Case studies
https://www.gsma.com/mobilefordevelopment/resources/understanding-peoples-mobile-digital-skills-needs/ - Link to document for download that compares the mobile digital skills needs from India and Ghana, including user journeys based on rural/urban, education and other criteria.
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